Rootly
Rootly automates incident management, helping teams coordinate response and remediation with speed. By integrating Rootly with OpsLevel, you can automatically link incident timelines and actions to the services they impact. This brings valuable operational context into your catalog and ensures your teams can connect the dots between incidents and services.
Through Custom Integrations and Data Mapping, you can extend Rootly’s integration to ingest richer metadata, track service ownership during incidents, and streamline post-incident analysis.
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How does it integrate?
OpsLevel’s Rootly integration is powered by Rootly’s APIs and webhooks. As incidents are declared or updated in Rootly, OpsLevel can capture that data and map it to services in your catalog, ensuring your operational data stays current.
Extending with Custom Integrations
Extend Rootly with Custom Integrations and Data Mapping
- Enrich Rootly incident data with additional metadata via Rootly’s API.
- Map incident severity, responders, or duration into OpsLevel for service-level reporting.
- Automatically connect Rootly postmortems to OpsLevel services to drive continuous improvement.
Example Use Cases
- Track mean time to resolution (MTTR) at the service level by mapping Rootly data into OpsLevel.
- Automatically tag OpsLevel services with “Recently Impacted” based on Rootly incidents.
- Use Rootly responder metadata to surface service-level accountability in OpsLevel.
