Demo: Build and customize OpsLevel integrations

In this 30-minute technical deep-dive, OpsLevel’s Solutions Architect, Toms Zacharia, demonstrate how to extend and customize your service catalog with the brand-new Custom Integrations feature—powered by two simple, YAML-driven stages:

1. Extract
   • Webhook Push or HTTP Polling (with authentication, pagination, retries)
   • Define exactly which JSON records to pull from Jira, Datadog, SonarQube, or any API
   • Filter out unwanted data (e.g. automatically exclude “Done” Jira issues)
2. Transform
   • Map external fields into your catalog’s Custom Properties and Component Types
   • Govern on-miss behavior per integration: skip, create, or suggest new entities
   • Establish relationships (e.g. link Jira tickets to services and teams) and audit every change

Key Highlights:

• Live build of a Jira integration: creating component types on the fly, mapping ticket fields, and establishing service/team relationships
• Demo of daily polling for a vulnerability scanner (critical/high counts) and real-time push for CI build status
• Hands-on Q&A covering extract filters, polling cadence, HMAC auth, JSON object mapping, and more
• End-to-end test run: inspect raw payloads, preview mapped components, and view downstream scorecards, filters, and IDE context

What is a Custom Integration in OpsLevel?

‍Custom Integrations with Data Mapping gives you complete control over how external data flows into your engineering catalog—no more rigid, pre-built connectors or weeks of custom code.

• Create any integration: pull in JIRA issues, proprietary internal tools, or any API beyond our 50+ native connectors.
• Enrich what you already have: extend built-in integrations (Datadog, GitHub, SonarQube) with the exact metadata you need.
• Model your world: define new component types, relationships, and custom properties—all via YAML.
• Two-stage, config-driven approach:
  1. Extract—configure webhooks or HTTP polling (auth, pagination, filters)
  2. Transform—map fields into OpsLevel properties, create types/relations, and govern on-miss behavior

Read the full announcement and see examples.

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